FAQ

MerchantWords was originally founded as an Amazon keyword research tool. We compile and monitor keyword searches and search volumes from buyers worldwide, allowing us to derive unique market insights, and help sellers boost their product visibility.

Our goal is simple: Help online sellers reach more people by expanding the vocabulary you use to describe your products.

It all depends on which MerchantWords plan you choose, and whether you want to pay monthly or yearly.

Plan 1: Get unlimited access to US Data for $30 per month -OR- $300 for the year.

Plan 2: Get unlimited access to Global Data for $60 per month -OR- $600 for the year.

If you choose to pay yearly, you get 12 months for the cost of ten! And there’s no risk; you can cancel anytime.

Keyword data on MerchantWords is updated at least once per month. Though we are always collecting data, we are rigorous about the numbers and do not publish them until we are confident the information is correct.

All our data comes from real buyer searches on marketplaces, like Amazon and Walmart.com.
We look at the relationships between keywords and gather information across hundreds of millions of searches on these online marketplaces. This data is then analyzed using our custom algorithm to estimate the number of searches performed for each search term. Doing this gives us a measure of the popularity of different searches from a buyer’s point of view.

MerchantWords publishes data based on searches from many of the major global marketplaces: United States, Canada, United Kingdom, France, Italy, Germany, and Spain.

We are working on supporting a number of other countries, such as the Australia, Japan, India and Mexico.

If you would like to see more countries supported, please contact us. We'd love to hear your suggestions.

We continuously refine and improve our processes to produce the most accurate and knowledgable results possible.

If you spot anything that seems unusual, please contact us and let us know. We'll look into the issue and make any necessary corrections.

Today, MerchantWords indexes search volume estimates for Amazon, Walmart and Jet.com only.

We are considering supporting eBay, Etsy and Newegg.

Send us an email and tell us which online merchant you'd like to see supported. We'd love to hear from you.

We're working on plenty of interesting new features for future versions of MerchantWords:

• Search data from different countries
• Search data from eBay, Etsy and Newegg
• Filter your results by seasonality
• Competition data
• Insight into trends, new products and market opportunities

We love getting feedback and suggestion from our customers, so please contact us and let us know what else you'd like to see.

Totally. Your information is kept completely secure and is never shared with anyone.

You can read more legal details in our Privacy Policy / Conditions of Use

Once you have logged in, to retrieve an invoice for your account, click on your email address in the top right corner. Then go to the "My Account" section and scroll down to "Billing History". There you can download, view, or email an invoice for all charges by clicking on the icons under "Actions" on the right hand side.

To upgrade your account to another plan make sure you’re logged in, then click on your email address in the top right corner.
This will take you to the “My Account” section. Your subscription information is located on the left gray-colored column. Scroll down and select “Change Subscription.” There you can upgrade or downgrade your plan.